Our approach proactively identifies, tracks, and mitigates risks while providing a clear, disciplined process for managing changes without disrupting delivery or timelines.

Risk register

Maintained with active mitigation plans, reviewed regularly in governance meetings to ensure early risk visibility and response.

Change request process

A formal process is in place with documented impact assessments covering timeline, cost, and scope.

Escalation paths

Clear and predefined paths will be established to resolve blockers and critical issues. These will include escalation tiers (e.g., project manager, project board, and senior JPD stakeholders) with defined response times and responsibilities at each level to ensure timely decision-making and issue resolution.

Continuous engagement

Our change management plan includes ongoing collaboration with process owners and key users, with structured feedback loops to identify adoption challenges and drive continuous improvement throughout the transition.